Privacy Policy

Effective Date: May 14, 2026 Business: GoTote Rental LLC Location: Green Bay, WI Contact: jill@gototerental.com

Information We Collect

When you book a tote rental through GoTote, we collect the following information: your name, phone number, email address, delivery address, pickup address, and payment information. Payment data is processed securely through Stripe and is not stored by GoTote Rental LLC.

How We Use Your Information

We use your information solely to process your rental booking, coordinate delivery and pickup, and send you transactional messages related to your order. This includes booking confirmations, pickup reminders, and return reminders sent via SMS and email.

SMS Messaging

By completing a booking with GoTote, you consent to receive transactional SMS messages from GoTote Rental LLC at the phone number provided. These messages are limited to updates about your rental. Message and data rates may apply. You may opt out at any time by replying STOP.

We Do Not Sell Your Data

GoTote Rental LLC does not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used only to fulfill your rental order.

Third-Party Services

We use the following trusted third-party services to operate our business: Stripe (payment processing), Twilio (SMS notifications), and SendGrid (email notifications). Each of these services maintains their own privacy practices.

Data Retention

We retain your information only as long as necessary to fulfill your order and comply with applicable legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at jill@gototerental.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

GoTote Rental LLC | Green Bay, WI | jill@gototerental.com